At LURNEXOVIA, we are committed to delivering quality educational services. We understand that there may be instances where a refund is warranted. This policy outlines the conditions under which refunds may be issued.
To initiate a refund request, please contact our support team at [email protected] with your purchase details and reason for the refund.
Once your request is received, we will evaluate your eligibility and notify you of the status. Approved refunds will be processed within 7-10 business days and will be credited to your original method of payment.
If there are extenuating circumstances that fall outside of our standard policy, please contact our support team. We handle such cases on an individual basis with the aim of a fair resolution.